Where to find my book reviews if Amazon dumps me

Taking a break today, sort of, from writing about memoirs to address the recent controversy with Amazon book reviews. You may have heard Amazon is cracking down on “promotional” reviews, which include reviews by authors’ family members, fellow genre writers or anyone who might gain anything from writing Amazon book reviews. So far I have escaped the “new” policy, and posted a memoir review the other day of The Only Woman in the Room by Beate Sirota Gordon, a historical icon who passed away December 30th. Hope I’m not jinxing myself talking about this.

Here’s a clip from what is actually the same old policy against promotional content Amazon has always had:

What’s not allowed

• Sentiments by or on behalf of a person or company with a financial interest in the product or a directly competing product (including reviews by publishers, manufacturers, or third-party merchants selling the product)
• Reviews written for any form of compensation other than a free copy of the product. This includes reviews that are a part of a paid publicity package
• Solicitations for helpful votes

Examples listed of what’s not allowed:

A customer posts a review in exchange for $5
A family member of the product creator posts a five-star customer review to help boost sales
A seller posts negative reviews on his competitor’s product
An artist posts a positive review on a peer’s album in exchange for receiving a positive review from them

Plenty of people game the review system using the above methods – I often see authors, mostly new ones, asking to swap reviews or Likes. Probably due to ever-louder complaints (the latest being over “sock puppets” – ugh), Amazon is reportedly cracking down with a bullwhip, not a ruler smack. I understand because I don’t like the gaming either (I mostly read only 2-4-star reviews when considering a book purchase), but think Amazon has gone overboard. Some authors say many of their good reviews have disappeared, even totally legit ones.

I find it a bit scary that Amazon knows who your family and friends are. I don’t think family members should write reviews for the author, but not sure I like Amazon ham-fistedly deleting well-written reviews just because someone knows the author (only best friends, or online aquaintances, too?) or writes in the same genre while leaving up 5-star reviews from people who haven’t even read the book. Will Amazon’s crackdown include those who post bad reviews merely for shipping problems, or reviews that say nothing except that the book was stupid, or those by an author’s friends out to destroy a competitor? And what about those hard-to-find sock puppets? I think readers just need to realize that 1-star and 5-star reviews should be taken with a grain of salt.

I review a lot of memoirs because that’s about all I read in my little free time. I avoid celeb memoirs and prefer to read about everyday lives, particularly if they involve history and culture. I like to help little-known authors by leaving reviews for their new books, but I won’t read anything where the writing isn’t at least 3-star quality – and the editing had better be good. Yes, I’m miffed I might have to quit reviewing on Amazon, the necessary platform for authors. If my reviews there of memoirs eventually do disappear, you can still find them on my Goodreads profile. (Some are on clunky B&N.com, but you can’t easily find them). And, of course, I’ll keep posting on this blog (click on the book review or book talk categories, bottom right column on this home page).

New authors really need your reviews

New authors really need your reviews


About moonbridgebooks

Co-author of Cherry Blossoms in Twilight, a WWII Japan memoir of her mother's childhood; author of Poems That Come to Mind, for caregivers of dementia patients; Co-author/Editor of Battlefield Doc, a medic's memoir of combat duty during the Korean War; life writing enthusiast; loves history and culture (especially Japan), poetry, and cats
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8 Responses to Where to find my book reviews if Amazon dumps me

  1. Good idea to post bread crumbs just in case. I suspect Goodreads is clapping their hands in glee, anticipating a slew of visitors looking for more dependable reviews. If, indeed they are. The beat goes on.

  2. Linda, I appreciate your thoughts on Amazon’s decision and agree, as well-intentioned as it may be , it does seem over the top, like trying to kill a mosquito with a sledge hammer. Who better to review a genre than another genre writer? Unfortunately, those who have gamed the system have ruined it for the rest of us. It’s nice to have options such as Goodreads and good to have a backup plan.

  3. Jan Morrill says:

    Excellent information, Linda. And yes, though necessary to some extent, it IS rather like a bullwhip. Ouch!

  4. That’s what I thought, Kathy. Writers who understand their craft and their genre should know how to articulate what makes a book good for them and to see what its shortcomings are. I do see the conflict of interest arguement so they’re probably just using some kind of algorithmic machete as it would take too many employees to police the review system properly. Goodreads reviews tend to be thoughtful and detailed so I like to use those, too, before investing in buying a book.

  5. stephanieparrycoleman says:

    I too find it puzzling that Amazon will somehow know who your family members are. How is that possible? Are they going to be looking through your facebook profile checking for family members of those who have left reviews for you. Bizarre.

    • Amazon would know if a reviewer has the same address as the author if the reviewer has ever bought books from Amazon. Other than that, I don’t know. It’s disconcerting to think how much information about us has been stored online.

  6. Linda: I’m totally unaware of anything going on with Amazon or its book reviews. I hear many, many, many times how Amazon is the bad guy for doing X, Y, and Z, but in this case, it seems like them cracking the whip on fishy reviews sounds good. It is a measure used to protect both the book authors as well as keep tidy the legitimate reviews. Thank you for bringing this situation to light. I honestly had no idea.

  7. Yes, I’m glad Amazon is trying to monitor reviews, just wish they were a little more careful about it.

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